FAQ - Hector Knives

Frequently Asked Questions

Depending on how often you use it, we recommend sharpening your Hector knife 2–5 times per year.

All our knives, cutting boards, and knife blocks come with a 7-year warranty against manufacturing defects.

You can reach our customer service team via email at support@hectorknives.com or through the contact form on our website. We aim to respond within 4 hours.

Shipping

Orders are delivered within 4-7 business days, and shipping is free on orders over £60.

We offer free shipping on all orders above €60.

We use all major carriers, and local courier partners. You’ll be asked to select a
delivery method during checkout.

Fill in our return form and complete your return in just a few clicks.

Good to know

Wooden cutting boards are the best choice for your knives. Unlike aluminum or glass boards, which can quickly damage the blade, wood is gentle and helps maintain sharpness. Our wooden boards are also free from chemicals and harmful substances, making them both safe and durable for everyday use.